iMessage and SMS-sync are by far one of my favorite things about macOS, and it's something you absolutely can't have on a Windows machine. It was important to me for this to be working when I installed macOS on this computer that I otherwise had no use for. I'm sure plenty of you are skeptical about doing the whole "contact apple support with the code thingy", and yeah it's finicky, not gonna lie.
Before anything tho make sure your SMBIOS S/N is something that is invalid on checkcoverage.apple.com, and don't be afraid, they most likely won't even check it (but they do need it, so make sure to give it to them). Also make sure that your NVRAM or NVRAM emulation is working correctly, the customer code absolutely should not change across reboots. If it does, there's an issue.
First, make sure you're signed into iCloud on the computer, so that it shows up as a trusted device on your appleid account. They can get the S/N right from there without any doubts about is validity. It makes it easier for both you and the support person. Also ensure that you have twofac enabled too and ideally, to get into Live Chat, you need to have a real apple device (like an iPhone or an iPod, or a real Mac, preferably running a modern version of it's OS) linked to your Apple ID as well.
Live Chat is the option I chose to do it because it's easier than sitting in an awkward phone call for half an hour. To get into a session who knows what they're doing, you need to select the right things on apple's support site. On the main support page, hit "Apple ID", scroll all the way down and hit "Get support", then click the "iCloud/iMessage/FaceTime" category, and the Chat option. When it asks you for a serial number, press the link to sign in with your Apple ID instead to choose a device, and when you see your devices, choose the legit apple device, not the hackintosh. When you're in the chat, just say something along the lines of:
I had to reinstall macOS on my [Mac model (iMac, Mac Pro, MacBook)] recently and when I try to sign into iMessage it gives me a customer code and says to contact iMessage support
Then provide the code with the dashes.
The customer code is XXXXX-XXXXX-XXXXX
You should also provide a screenshot of the error with the code, it tends to help them. After that they'll likely transfer you to someone else after that. When the next person shows up, just kind of re-explain yourself, and send the screenshot again. If the person knows what they're doing they'll have you log in a couple more times, send a support access request to your appleid account (to retrieve the s/n), accept it on the legit device (or the hackintosh, if you can), and then they'll have you wait another 5 minutes or so. If they ask if you the code changed just say no, and re-state the code. They'll then communicate with the verification team to have them match the customer id to the serial number so that you're effectively whitelisted.
If the person tries to escalate your ticket too engineering or wants to do a callback and a screenshare, they have no idea what they're doing and you're not gonna get anywhere. In the screenshare they'll likely have you run a program to collect around 200MB of logs about your computer, and they'll discover you're not using a legit Mac because these logs will show that you have 3rd party kexts (like VirtualSMC) loaded and that your apple ROM was built by Clover (if you use Clover (and you should!!)). If you get to this point, just hang up and disconnect the screenshare and start a different ticket.
That was my experience with apple customer support and as long as you're patient and friendly and smart they'll unblock you no problemo and your iMessages and SMS sync with work perfecto <3
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